Cattaraugus County will begin accepting applications for the 2022-2023 Home Energy Assistance Program (HEAP) beginning November 1, 2022. New York State residents can go online at www.myBenefits.ny.gov and, by answering a few questions, quickly find out if they may be eligible for HEAP. Applications are accepted online at www.myBenefits.ny.gov,  by mail, or in person from 8:00am to 5:00pm Monday through Friday at the County building located at One Leo Moss Drive, Olean.

Both the Heating Equipment Repair and Replacement (HERR) Component and the Heating Equipment Clean and Tune (C&T) benefits are now open and accepting applications.

For additional information regarding any component of the HEAP program please contact the Department of Social Services at the numbers listed below, email us at CattHEAP@dfa.state.ny.us, or visit us at the Heating and Energy Assistance page of the Cattaraugus County website, which can be found at https://www.cattco.org/social-services/HEAP.

• If your last name begins with A through L, call 716-701-3773
• If your last name begins with M through Z call 716-701-3774

There is no face to face interview required for HEAP programs. Once the Department of Social Services receives your application, a HEAP worker will call you to complete an interview over the phone

Outreach services will be conducted by the Department of Aging for individuals over 60 years of age. You may contact that agency at 716-701-8032 or toll free at 1-800-462-2901 for more information. 

Applications will be available at most public libraries within the county.  Completed application can be mailed to: Cattaraugus County Dept. of Social Services, One Leo Moss Dr., Olean, NY 14760, Attn: HEAP.