“The mission of Information Services is to provide strategic IT vision, leadership, and enterprise solutions to the staff so they can meet their goals, deliver results, and enhance Cattaraugus County’s position in local government standings.”

Duties and Services 

• Installing, administering, maintaining, and troubleshooting the computer network and servers
• Installing and maintaining the network infrastructure including cabling, routers, switches, and firewalls
• Upgrading and repairing PC's, laptops and peripherals
• Purchasing and installing computer hardware and software, striving to acquire aggressive pricing and standardize the installed base of technology
• Email system maintenance
• Maintaining software packages and developing customized interfaces
• Help Desk support
• Maintain virus protection system for county PC's
• Review and evaluate proposed software and hardware purchases
• Maintain Internet access
• Perform Disaster Recovery tasks including backup of servers
• Maintain and upgrade telephone systems
• Support for County copiers
• Cellular Phone Purchasing and Support
• Remote Access Support